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Accessibility Statement

Our Commitment to Accessibility

We are firm in our commitment to ensuring digital accessibility for people with disabilities. We believe every one of our customers deserves a high-quality, seamless experience when visiting our online establishment. We are continually improving the user experience for everyone and applying the relevant accessibility standards to do so.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

To that end, we have adapted this website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 and declare our conformance to the Level AA success criteria.

Measures Taken to Ensure Accessibility

As part of our commitment, our team has taken the following measures:

  • We have ensured the website’s language is properly declared to assist assistive technologies.

  • We have defined a clear and logical content order and heading structure on all of the site’s pages.

  • We have added alternative text to images and other non-text content to ensure their purpose is communicated to all users.

  • We have implemented color combinations that meet the required contrast ratio for readability.

  • We have reduced the use of motion and animation to prevent distraction and potential physical reactions.

  • We have diligently worked to ensure that all website functions are operable through a keyboard interface.

Limitations and Third-Party Content

We must note, in the interest of full transparency, that the accessibility of certain pages may be dependent on content that does not belong to our organization. Specifically, our secure checkout and payment portal is managed by our trusted third-party partner, [Enter relevant third-party name, e.g., Shopify Payments, Stripe, PayPal].

While we select partners who share our commitment to accessibility, we cannot guarantee the full conformance of their embedded technologies. Therefore, for the pages associated with the final payment process, we declare partial compliance with the standard.

Physical Accessibility

Please be advised that our business operates as an online-only retail establishment. Our physical offices, located in Bellingham, Washington, are not open to the public for retail or customer service purposes.

Feedback and Contact Information

We consider accessibility to be an ongoing endeavor. If you find an accessibility issue on the site, or if you require further assistance, we welcome your correspondence. Please contact our accessibility coordinator, who will ensure the matter is addressed with the utmost seriousness.

Accessibility Coordinator

We aim to respond to feedback within 5 business days.

This statement was last reviewed on September 18, 2025.

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